Emails to Be Delivered

Article number:050106

This page describes emails delivered to the email address in Billing Details of cybozu.com Store and cybozu.com Store administrators.

Information on Billing

Recipients

  • Billing Details in cybozu.com Store
  • cybozu.com Store administrators

Content to Be Delivered

  • Notice regarding estimated service charge for next month (23rd of each month)
  • Information on the confirmed service charge (1st of each month)
  • Information on billing errors or unpaid amounts

Information on Subscription Details and cybozu.com Settings

Recipients

  • cybozu.com Store administrators

Content to Be Delivered

  • Information on terms and conditions including changes to Terms of Use
  • Notice regarding orders or trial use
  • Notice regarding service expiration
  • Notice regarding changes to domain management settings (including changes to Basic authentication, IP address restriction, and subdomain)
  • Notice regarding maintenance

Information on Service Utilization and Events

Recipients

  • Contact Details in cybozu.com Store
  • cybozu.com Store administrators

Content to Be Delivered

  • Content regarding service utilization
  • Notice regarding seminars and workshops
  • Notice regarding new services and campaigns

Stopping Email Delivery

You can stop the delivery of emails regarding service utilization and events.

  1. Click the link to stop email delivery.

  2. Follow the instructions on the screen.

When You Cannot Receive Emails

When you do not receive emails, verify the settings described below.

If the problem persists, contact us.
Contact Us

Email Client Settings

Configure your email client settings so that you can receive emails from "no-reply@cybozu.com".
If one of the following conditions is met, you may not be able to receive emails.

  • The email address is blocked.
  • The emails are filtered as junk.
  • The emails are automatically forwarded or filtered.

Email Server Settings

Check the settings and status of your email server. If one of the following conditions is met, your email client may not be able to receive emails.

  • The emails from "no-reply@cybozu.com" are filtered as junk.
  • Your email server is overloaded.
  • Your email server capacity is strained.