cybozu.com Help

Accessing cybozu.com administrationSteps to get started (for administrator)Changing subdomains Configuring administrators

• Configuring administrators
• Types of administrators
• Adding members of cybozu.com administrators
• Removing the members of cybozu.com administrators
• Checking the members of cybozu.com administrators
• Receiving emails from cybozu.com
• What is the Administrator?

SAML authentication

• SAML authentication
• Registering cybozu.com with the IdP
• Configuring SAML authentication for cybozu.com
• Enabling to use only SAML authentication when logging in
• Renewing SAML Certificates
• What will happen to the logged-in users if SAML authentication is enabled?
• Troubleshooting for SAML authentication

Provisioning System administration

• System administration
• What to do if you cannot receive email notifications from cybozu.com
• Changing the header image and its hyperlink destination
• Changing login page settings
• Audit log settings
• System email settings
• Locale settings

Integration with external services

• Integration with external services
• Allowing users to integrate external services
• Adding OAuth clients
• Embedding cybozu.com screen in other web sites
• Allowing integration with a calendar service (Only for Cybozu Office)
• If you want to use referrer for integration with external services
• Controlling sending Webhook
• API tokens

Update options

• Update options
• Configuring the Update options setting
• Features available in Update options

Migrate data from on-premise versionService usageData capacityDomains and IP addresses used by cybozu.comHow to contact us

Logging in to cybozu.com for the first timeChanging your login name and passwordResetting passwordLogging in with client certificate authentication

Login authentication

• Login authentication
• Default values of 'Login security'
• Changing password policy
• Changing the "Force password change" setting
• Prohibiting users from changing their passwords
• Disabling self-service password reset
• Changing the account lockout settings
• Setting login failure messages
• Two-factor authentication
• Streamline login process

Access control

• Access control
• Overview of security on access control
• If you cannot access cybozu.com because of a failure in the access control settings
• IP address restrictions
• Client certificate authentication
• Basic authentication

Characters that can be used for login name and password Managing users

• Managing users
• Adding users
• Setting password expiration period to unlimited
• Changing users' display order
• Deactivating users
• Reactivating a user
• Deleting users
• Data that is deleted or becomes unavailable when a user account is deleted
• When you encounter the error message which informs you of the excess of the number of licensed users
• Changing user information
• Service availability
• User information/profile
• Adding fields in user information (Custom fields)

Searching users and groups Managing departments

• Managing departments
• Adding departments
• Changing department hierarchy
• Checking department members
• Changing the department members
• Changing department information
• Reordering departments
• Deleting departments
• Items of department information
• Limit access across departments

Managing job titles

• Managing job titles
• Adding job titles
• Assigning job titles to users
• Checking available job titles
• Changing job title name or job title code
• Reordering job titles
• Deleting job titles
• Items of job title information

Group (or role) settings

• Group (or role) settings
• Groups (or roles)
• Groups created by the system
• Services in which groups are available
• Items of group information
• Checking group members
• Changing group name or group code
• Reordering groups
• Deleting groups
• Static groups (Available in Garoon and kintone)
• Dynamic groups (Available only in kintone)

Exporting and importing data to or from a file

• Exporting and importing data to or from a file
• Exporting users, departments, and other information to files
• Adding or changing users and departments using a file
• Selecting character encoding for a file
• Data that can be imported/exported using a file
• Downloading template files
• File format

Tentative reorganization

• Tentative reorganization
• Start creating pre-registered data
• Deleting pre-registered data
• Changing the pre-registered data
• Applying the pre-registered data

Department administrators

• Department administrators
• Configuring department administrators
• Managing departments and users by department administrators

If you do not know the passwordAn error message appearsIf you forgot your login URLWhen a user's account is locked outAn authentication dialog appearsWhen the administrator forgot the administrator account or passwordCreating a temporary administrator accountHow can you identify whether you are using the cloud version or on-premise version?Cannot log in automaticallyHow to prevent the login name of the last logged-in user from being displayedHaving trouble logging in?