Login and password reset

記事番号:02095
Intended audience: cybozu.com Administrators

This page explains the following logs generated when:

  • A user logs in
  • A user logs out
  • A user resets their password

For an overview of items included in the audit logs, such as level, module, and result, refer to the following page:​​​​​​
Viewing audit logs

Notice

This section describes the audit logs whose level is Notice.

［Authentication］

The actions of audit logs whose module is Authentication are shown below.

［reset password］

Actions taken

Opened the URL included in the password reset email and reset the password.

Contents of "Complement"​
  • Display name of users
  • User ID

［send password reset mail］

Actions taken

Entered an email address on the Having trouble logging in? screen and clicked Reset password.

Contents of "Result"​

​SUCCESS is displayed when a password reset email is sent.

​FAILED is displayed when:

  • The provided email address does not have a matching user.
  • The provided email address is already in use by multiple user accounts.
Contents of "Complement"​

If Result is SUCCESS, the provided email address, user name, and id are displayed.

If Result is FAILED, the provided email address and the reasons for failure are displayed.​​

unregistered
The provided email address does not have a matching user.
Email has not been sent.
duplicated
The provided email address is already in use by multiple user accounts.
The email with the message Sorry we cannot reset your password. Your email address is used by two or more accounts. has been sent.

Information

This section describes the audit logs whose level is Information.

［Authentication］

Audit logs whose module is Authentication are shown below.

［login］

Actions taken

Performed an action to log in using password authentication.

Contents of "Complement"​

If login failed, a login name that attempted login is displayed.

［login API(%s)］

Actions taken

Sent a request to API using password authentication and failed.

Contents of "Complement"​

Login name that attempted login.

［login (SAML)］

Actions taken

Performed an action to log in using SAML authentication.

［login］ (session-less)

Actions taken
  • Used password authentication in Garoon REST API.
  • Logged in to Garoon via KUNAI.
  • Logged in to Cybozu Office via KUNAI.
Contents of "Complement"​

If login failed, a login name that attempted login is displayed.

［logout］

Actions taken

The user who had logged in using password authentication logged out.

［logout (SAML)］

Actions taken

The user who had logged in using SAML authentication logged out.

［User Profile］

The actions of audit logs whose module is User Profile are shown below.

［change password］

Actions taken

The user changed the password.