kintone AI's security is handled in accordance with the Terms of Service and related policies.

• Terms of Use (Only available in Japanese)
• Terms of Use
• Cloud infrastructure of Cybozu, Inc.
• Cloud Data Policy

This page provides answers to frequently asked questions about security, taking into account the contents of the Terms of Service and related policies.

Note that, depending on the details, kintone AI security may require individual verification.
For specific questions about security, we accept them through the cloud service security evaluation, Assured Cloud Evaluation.

• Security Checklist
• Request for Security Assessment

kintone AI does not acquire any rights to your input data except for the scope for which your consent has been obtained.

kintone AI uses a third-party service as its AI infrastructure. The question information and answer results registered in kintone are sent to the third-party service.
For details on the third-party service used, refer to the Cloud Data Policy.
Cloud Data Policy
For details on the data protection measures of Amazon Bedrock, which is currently used, refer to the following official document.
Data Protection

kintone AI does not save or use input data for the purpose of training AI models.

The handling of input data is subject to the kintone AI Terms of Use. For details, refer to the following page:
Terms and Conditions

kintone AI sends input data to a third-party service that serves as the AI infrastructure only to the extent necessary to provide AI features. Input data is not sent to any other third parties.

Also, the input data will not be used for AI processing by other users or in other domains.
For details on the handling of input data, refer to the kintone AI Terms of Service.
Terms of Service

For details on the region of the AI infrastructure that is being used, refer to the Cloud Data Policy.
Cloud Data Policy

The Service Provider Policy refers to the policy set by the provider of the AI infrastructure used by kintone AI regarding data handling and AI usage.
For details, see the Cloud Data Policy.
Cloud Data Policy

In kintone AI, you can enable or disable each AI feature and also restrict users who can use each AI feature.
For details, refer to the following page:
Restrictions on Users Who Can Use AI Features