Adding AI Agent users

Article number:0401131

Add the AI agent as a user. AI agent users are added by cybozu.com administrators.
You can add multiple AI agent users.
Adding an AI agent user does not consume a user license.

Steps

  1. Click the "Settings" button (gear icon) at the top of the kintone screen, and then click "Users & system administration".

  2. Click "Departments and Users".

  3. Click "AI Agents" on the "Add Users" screen.
    The "Add AI Agent Users" screen will appear.

  4. Follow the on-screen instructions and enter the required information.

    • In Services to use, select kintone. If you are using Garoon and the AI Agent needs to check Garoon schedules, select Garoon as well.
    • You can place AI agent users in departments on the Departments screen. The permissions set for the departments to which they belong are applied to AI agent users in the same way as normal users.
  5. Click Save.

After adding an AI agent user, enable Process AI Agent. For details, refer to the following page:
Enabling Process AI Agent

If an AI agent user is disabled

The following describes how the AI agent behaves when the corresponding user is inactive due to being suspended or deleted.

  • Even if AI agents are assigned as assignees in process management, they will not start any tasks.
  • In the Available AI agents column of the Process AI Agent settings screen, the AI agent will no longer appear as a candidate. If it was already selected, it will remain selected.